M4d Privacy Policy
M4d is committed to protecting the privacy and security of every Malaysian user's personal information. This policy explains how we collect, use, store, and safeguard your data when you use our platform. By registering or using m4d services, you agree to this privacy policy.
Information We Collect
M4d collects various types of information to ensure our services operate smoothly and securely:
- Account Information — name, email address, phone number, and identity verification details provided during registration.
- Device & Browser Information — device type, operating system, IP address, and browser data used to access the platform.
- Local payment information (MYR) — transaction details in Malaysian Ringgit for deposit and withdrawal processing. We do not store full card details directly.
- Cookies — session data and user preferences stored in your browser to enhance browsing experience.
- Usage Data — records of platform activity, including games played, bets placed, and session times.
Purpose of Information Use
Information collected is used for the following purposes:
- Verifying user identity and securely managing accounts.
- Accurately and quickly processing financial transactions in MYR.
- Enhancing user experience and personalizing m4d platform content.
- Sending important notifications regarding your account, promotions, or service updates.
- Compliance with applicable laws and regulations in Malaysia.
- Detecting and preventing fraud and suspicious activities.
Cookies & Activity Tracking
M4d uses cookies to save session preferences, simplify repeated logins, and analyze usage patterns to improve the platform. You can manage cookie settings via your browser, but disabling some cookies may affect certain platform features. We do not use third-party cookies for advertising without your consent.
Data Storage & Security
All user data is stored on servers protected by industry-standard SSL encryption. m4d implements strict access controls and continuous monitoring to prevent unauthorized access, disclosure, or data loss. MYR payment information is processed through channels that comply with local security standards. Data retention lasts while your account is active or as required by law.
Information Sharing with Third Parties
M4d does not sell or rent user personal information to any third parties for marketing purposes. Information is only shared in the limited situations below:
- Payment service providers required to process MYR transactions.
- Legal authorities when required by Malaysian law.
- Technical partners supporting platform operations, bound by strict confidentiality agreements.
All third parties involved are required to comply with data protection standards equivalent to m4d’s privacy policy.
User Rights & How to Contact Us
As an m4d user, you have the following rights regarding your personal data:
- Access — requests for a copy of the personal information we hold about you.
- Corrections — requests to correct inaccurate or outdated information.
- Deletion — requests for deletion of your account and personal data, subject to relevant legal requirements.
For any questions regarding privacy, data rights, or account updates, please contact our support team via email: [email protected]. You may also refer to Frequently Asked Questions for additional information or Responsible Gaming for healthy platform usage guidance. This policy may be updated periodically; any changes will be communicated through the m4d platform.
Have further questions about your privacy or account? Contact us or visit our help page for full details.
Frequently Asked Questions Login